Eset Internet Security 16 With Screen-Readers.

If you are using Eset Internet Security Suite 16, you may encounter a problem where some screen-reader keystrokes will not function when working with a browser. This particularly applies to Quick Navigation keys but it can affect other keystrokes as well.

This occurs because the secure browser aspects of Eset are corrupting the screen-reader keystrokes and so they cannot be processed correctly. We know this because if you use our J-Say product with Dragon NaturallySpeaking, and execute commands by voice, you are not affected. It is only if you use the keyboard with the screen-reader.

If you install Eset Security suite, there is an option when doing so which asks if you would like secure browsing with banking and payment protection. If you elect not to install this component you will not get the problem.

If you have installed the program with the default settings however, you should work through these steps:

1. Open up Eset Security.
2. Press function key F5 to move into Advanced Setup.
3. Press Tab until you reach "Web and Email", then press the Space Bar.
4. Press Tab repeatedly until you reach the option "Banking and Payment Protection" and then press the Space Bar.
5. Press Tab repeatedly to reach the Check Box "Enable Banking and Payment Protection". Press the Space Bar to uncheck it. A dialog box will be displayed announcing that you need to restart your web browser if it was opened at the time of carrying out this procedure.
6. Press Tab to reach the "OK" Button and press the Space Bar.