Important Messages, such as Service Disruption and Opening Times.

Our office hours are Monday to Friday, 9 AM to 5 PM UK time. We will try to give assistance to those people not living in the UK outside of those hours if possible.

Our New Store is Open for Business!

Since we launched our company in late 2014, our products have been available to purchase online. This is critical for us, our product distributors and our customers. However while the online store was accessible, it contained some areas of difficulty for customers and it wasn't bringing back to us all the information we need. We wanted to improve the experience for customers and we took note of every comment we received. It was just a question of finding the right solution.

Following a lot of research, we came across SquirrelCart. This not only appeared to offer everything we needed, but it allows for considerable expansion as we grow. The level of accessibility wasn't perfect, but we felt confident that with assistance from the developers and our own coding knowledge we could ensure it was the best experience available. We were particularly keen to ensure that the system could be incorporated into our existing site framework, and inexperienced screen-reader users were not confronted with speech output which was unimportant to the purchasing process.

We would very much like to thank everyone at SquirrelCart for their amazing support, incredible patience in answering our many questions and for their attention to detail. It was very encouraging that they wanted to learn about screen-readers and how they interpret the content of web pages.

Features include:

  • Checkout as a guest or create an account. As with many modern sites, you can optionally sign in using Twitter or Facebook or create an account with your own unique cridentials.
  • In most instances, a screen-reader will announce if it is essential that you complete a form field. If you still forget, we'll tell you which fields you've missed.
  • You can submit a testimonial for a product if you wish.
  • Purchasing pages are kept simple.
  • An accessible order receipt is given at the end of the purchase process which is emailed to you. If you've mislaid your receipt in the future, don't worry, we have a copy of it.

There are many features we have not implemented as yet, but we hope to do so in the future. Feel free to check out our Online Store now and we hope it is a pleasure to use!